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8 Replies Last post: Dec 9, 2011 3:15 AM by liquidstate  
david.ostler Apprentice
david.ostler
4 posts since
Aug 4, 2011
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Nov 16, 2011 9:21 AM

Problem downloading sessions

I was wondering if anyone else is having problems downloading the sessions?

 

I can download one, successfully then I get the following error.

 

 

Regards,

 

David Ostler

david.ostler Apprentice
david.ostler
4 posts since
Aug 4, 2011
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1. Nov 16, 2011 1:32 PM in response to: david.ostler
Re: Problem downloading sessions
Sorry, left out the doc with the error
Attachments:
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cromero Master
cromero
26 posts since
Sep 11, 2008
Currently Being Moderated
2. Nov 16, 2011 5:08 PM in response to: david.ostler
Re: Problem downloading sessions

Hello David, there are a few users that have reported seeing this error. We are currently working with the myLearn team to resolve the issue.

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david.ostler Apprentice
david.ostler
4 posts since
Aug 4, 2011
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3. Nov 21, 2011 7:30 AM in response to: david.ostler
Re: Problem downloading sessions

This is still a problem for me.

 

Any ETA on the resolution?

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Venkat Veeramneni Candidate
Venkat Veeramneni
1 posts since
Jul 28, 2011
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4. Nov 23, 2011 9:53 AM in response to: david.ostler
Re: Problem downloading sessions

Mr. Cromero,

Is there a ETA on rsolvinmg this issue.

It's just ridiculous that we cannot download more than onse session at a time .

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langnerhenry Candidate
langnerhenry
1 posts since
Mar 13, 2008
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5. Dec 5, 2011 12:03 AM in response to: Venkat Veeramneni
Re: Problem downloading sessions

The problem is still existing. I cannot download the sessions.

It was possilbe to download one session and after that the problem occur again.

 

any workaround ?

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cromero Master
cromero
26 posts since
Sep 11, 2008
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6. Dec 5, 2011 11:12 AM in response to: langnerhenry
Re: Problem downloading sessions

I've reported the usernames in this thread to myLearn to investigate. Currently there is a work around on the back-end that will fix the account issues users are seeing when watching VMworld.com sessions. If you are still experiencing issues by tomorrow please email directly at cromero@vmware.com. The myLearn team is deploying a fix for the bug that was introduced on December 9th. Sorry for any trouble this is causing.

 

Corey Romero

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Michael Hammer Candidate
Michael Hammer
1 posts since
Jul 26, 2011
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7. Dec 7, 2011 7:05 AM in response to: cromero
Re: Problem downloading sessions

I have the same problem but have found a work around. It sucks, but it works

.

Assuming you are using Microsoft Explorer:

1 Close your browser and open it back up.

2 Go to TOOLS > INTERNET OPTIONS > BROWSING HISTORY > SETTINGS > VIEW FILES

3 This will open a file explorer windows with all of your Windows temporary files.

4 Delete all of these files.

 

At this point, you can go back to vmworld, log in and view another session.

 

NOTE: I have to do this after EVERY session I watch / download.

 

Hope this helps.

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liquidstate Candidate
liquidstate
1 posts since
Oct 11, 2011
Currently Being Moderated
8. Dec 9, 2011 3:15 AM in response to: david.ostler
Re: Problem downloading sessions
Still having problems . . .
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