Registration Cancellations

• All cancellations must be received in writing via email.
• For a full refund, cancellations must be received by close of business on July 23, 2010.
• Cancellations received between July 24, 2010 and close of business August 22, 2010, will receive a 50% refund.
• No refunds will be given after August 23, 2010.
• Credit will be returned in the form that payment was received. I.e.: Payment by check will be returned in the form of a check.

Hotel Cancellations

You can cancel your hotel reservations by contacting the VMworld 2010 Copenhagen Housing Team at +33 493 955 222 or by email.

Changing Payment Method

All requests to change the payment method used for a completed registration will incur a €50 change fee. If you need to make a change, please contact the VMworld Registration Team at +44 (0) 20 8735 2300 or email registration support.

Editing registration information once it has been submitted

Access your registration by going to vmworld.com/registration.jspa. You will need the Username and Password you created to log in. You can then edit your personal profile and make changes to your hotel reservations. You will be required to wait approximately four weeks before you can access your hotel reservation once it has been submitted.

Substitutions

Substitution requests must be received via email from the original attendee requesting a cancellation of his/her registration, and include the name of the person who will be taking his/her place as well as their email address. Also, the email must indicate whether or not payment is to be transferred to the new registrant. There is no fee for substitutions. Any new attendees must register on the website and indicate payment method. Once the substitution has been confirmed, an email will be sent to the substitute attendee requesting they confirm their registration.

Registering on behalf of someone else

You may register on behalf of another person as long as all information is completed. Please make sure you have full contact details and credit card information before beginning the registration process.

VMware's right to deny registration

VMware reserves the right to deny registration to any individual or entity for any reason, in VMware's sole discretion, including for past or present failure to meet VMware's standards of conduct (including, but not limited to, engaging in violent, illegal, threatening, or discriminatory conduct).