VMworld 2010 Europe Frequently Asked Questions
Contact Information | Conference Venue | Registration | Sessions & Labs | At the Conference | Hotels
VMworld 2010 Copenhagen Registration Team
Bella Center
Center Boulevard 5
DK – 2300, Copenhagen S
Denmark
Tel: +45 32 52 88 11
Fax: +45 32 51 96 36
Web: www.bellacenter.dk
Please access vmworld.com/registration.jspa to register for VMworld 2010 Europe.
Who should I contact with questions about registering for the event?
Please contact the VMworld 2010 Europe registration team at +44 (0) 20 8735 2300 or by email.
What is included in my registration fee?
Your registration fee for a full conference pass entitles you to the following:
No. You can register online until Sunday, October 10 - the day before the conference begins.
When conference registration begins on October 11, you will need to register onsite. The onsite registration fee will be €200 higher, +2.9% booking fee + 25% Danish VAT, than if you register online before.
What are the registration hours onsite at the event?
Registration hours are:
What payments do you accept for VMworld 2010 registration?
Payments may be made by credit card.
When will I receive confirmation of my registration?
An email confirmation will be sent to you upon completion of your registration. If you have not received this within 12-hours, please alert the registration team.
How can I change or update my email address on VMworld.com?
Login at vmworld.com/loginhome.jspa and then click Manage Account > Edit User Profile. Edit your email address on your VMworld account, and then proceed to VMworld 2010 Registration link. The registration system will now recognize the updated email address.
How can I register for both VMworld San Francisco and Copenhagen?
Registration for both events is separate and you will need to register and pay for both events independently. Please use this link for online registration for both events: vmworld.com/registration.jspa
Is there an age minimum for VMworld?
You must be at least 18 years of age to attend the conference and exposition. You must be 21 or older to attend evening functions.
Are group discounts available?
You can receive a discounted rate for groups from 3 to 20 people, from the same company, using one credit card in a single transaction. When registering the group, the main person will go in and complete their registration. When they get to the payment page, they will choose the "VMworld Group Purchase" option. If they want to apply one of the passes to themselves, they will need to check the box "Apply one of these passes to me". Group discounts are not available until after the Earlybird discounted rate has ended on July 23rd.
Are non-profit discounts avalable?
Non-profit discounts are not offered for VMworld 2010.
Are Prospective Customer discounts available?
No, there are no discounts for Prospective Customers. If you have questions, please contact your VMware Sales Representative.
Are Partner discounts available?
No, Partners do not receive a discount.
Do you offer discounts for Government attendees?
There are no discounts for Government attendees wishing to attend VMworld 2010 Europe.
Are there registration discounts for university students and faculty members?
There are no discounts for university students or faculty members wishing to attend VMworld 2010 Europe.
Do you accept My Learn Consulting and Training Credits (PSO) as a form of payment for a VMworld 2010 registration?
Yes, you can purchase a full delegate pass for VMworld 2010 Europe with 18 PSO credits.
Are One-Day passes available?
One-Day passes are available for Tuesday the 12th and Wednesday the 13th. See details and pricing.
Are Exhibitor Floor Only passes available?
Exhibitor Floor Only passes are not available for purchase at this time.
Are guests permitted to attend?
Attendees are permitted to register one guest who is 21 years of age or older. Registered guests are permitted to attend the VMworld Welcome Reception on Tuesday, October 12, and the VMworld Party on Wednesday, October 13. The guest pass fee is €185 + booking fee and VAT. The guest pass does not include access to Breakout Sessions, General Sessions, Labs, or any other activities that are reserved for attendees with full conference passes. Guest passes can be purchased during online registration or onsite at the conference registration desk.
Can I be denied registration for any reason?
VMware reserves the right to deny registration to any individual or entity for any reason, in VMware's sole discretion, including for past or present failure to meet VMware's standards of conduct (including, but not limited to, engaging in violent, illegal, threatening, or discriminatory conduct).
The VMworld 2010 Content Catalog will be available for viewing on July 26, 2010. After that date, information is available online at vmworld.com/community/conferences/2010/.
How can I enroll in the breakout sessions and labs?
Enrollment in the break-out sessions and labs are not required. Registered attendees will receive information via email on how to build a personal schedule in mid-July. The Content Catalog will be available on July 26 the Schedule Builder will be available to full conference attendees on September 13.
When will the Personal Scheduler be available?
All registered attendees will receive an email letting you know when the Personal Scheduler is available online to begin building your schedule.
Please pick up your badge from the VMworld 2010 registration desk during open registration hours. For security purposes, be prepared to show identification.
Do I need to wear my badge throughout the entire VMworld 2010 conference?
Yes, please wear your conference badge to all functions, sessions and meetings so that you can be readily identified as an attendee of the VMworld 2010 Conference. Every precaution possible is being taken to ensure a safe and secure working environment at VMworld 2010. Please be aware that we will be asking for valid photo identification (i.e. driving license, passport, citizenship card) at registration before releasing a conference badge.
What meals are included in the registration fee?
Lunch with refreshments will be provided on each day of the conference as well as beverages during the am/pm breaks. Full conference attendees are invited to the Welcome Reception on Tuesday, October 12 and the VMworld Party on Wednesday, October 13. If you have any special dietary requests, please be sure to inform us during the registration process.
Will transportation be provided for the VMworld 2010?
Airport
A shuttle service is provided as follows:
From Copenhagen Airport to the Bella Center
From the Bella Center to Copenhagen Airport
If you arrive or depart outside of these times you will be responsible for your own travel arrangements.
Duing the Conference
To reduce the impact on the environment, shuttle service will not be provided. Instead, you will receive a 4 day Metro card at registration when you receive your badge. The Bella Center has its own Metro station and is on the Green M1 line. Replacements for lost or mislaid tickets will not be provided. Please visit the official Metro website: Copenhagen Metro
When is Partner Track?
There is a dedicated Partner Track throughout VMworld 2010. Proceedings begin on Monday, October 11, with a dedicated day for partners only. Learn more
When and where is the VMworld 2010 Party?
The VMworld 2010 Party will take place Wednesday, October 13.
What is the recommended attire for VMworld attendees?
Business casual attire is appropriate for attending sessions and breakouts. Casual attire is recommended for the VMworld 2010 Party.
Can I get copies of the material presented at the conference?
Yes, the presentations will be posted immediately after VMworld 2010.
What is the common language spoken at VMworld 2010?
The official language of the conference is English and all general sessions will be presented in English. Translation services will not be provided. If you elect to bring in your own translator, please contact the registration support team.
Will Internet stations be available?
There are limited internet stations available so we encourage you to bring your laptop. WIFI will be available throughout the conference center.
No, when you register online for the VMworld 2010 conference, you will have an opportunity to request your hotel, check-in and check-out dates, and provide your credit card information. A hotel reservation will be made for you and guaranteed with your credit card.
Do I need to give a credit card to reserve my hotel room?
Yes, a credit card will be needed to confirm your reservation at a designated VMworld 2010 hotel. There is a deposit of two night's accommodation and tax to guarantee your reservation. Please see the full terms and conditions for hotel bookings.
What time is check-in and check-out at the hotels reserved for VMworld?
Standard Hotel check-in time is 15.00 and check-out time is 11.00, but these times may vary depending on the hotel you choose.
If I am not registered for VMworld 2010, how do I book my hotel room?
To take advantage of VMworld's discounted room rates, you must be registered for VMworld 2010. Please contact the Housing Team on +33 493 955 222 or by email.
Is transportation provided from the airport to the hotel?
No, transportation is not provided from the airport to the hotel. Please check the travel section of vmworld.com to find information on different transportation options.
Which hotels offer smoking rooms?
Please speak to the Housing team with your request for smoking rooms at +33 493 955 222 or by email.
Do I need a VISA to attend the conference?
There are a few countries that require a Visa for entry. We recommend checking in advance with your country's local Danish consulate. If you require a visa letter, please provide the following information to the registration team who can be reached at: +44 (0) 20 8735 2300 or by email.
Contact Information
Who do I contact if I have further questions?VMworld 2010 Copenhagen Registration Team
| Phone: | +44 (0) 20 8735 2300 | |
| Email: |
Conference Venue
Where is VMworld 2010 being held, and what is the address?Bella Center
Center Boulevard 5
DK – 2300, Copenhagen S
Denmark
Tel: +45 32 52 88 11
Fax: +45 32 51 96 36
Web: www.bellacenter.dk
Registration
How do I register?Please access vmworld.com/registration.jspa to register for VMworld 2010 Europe.
Who should I contact with questions about registering for the event?
Please contact the VMworld 2010 Europe registration team at +44 (0) 20 8735 2300 or by email.
What is included in my registration fee?
Your registration fee for a full conference pass entitles you to the following:
- Welcome Reception
- General Session
- Breakout Sessions
- Hands-on Labs
- VMworld 2010 Party
- Solutions Exchange
No. You can register online until Sunday, October 10 - the day before the conference begins.
When conference registration begins on October 11, you will need to register onsite. The onsite registration fee will be €200 higher, +2.9% booking fee + 25% Danish VAT, than if you register online before.
What are the registration hours onsite at the event?
Registration hours are:
| Monday, October 11: | 07.30 – 20.00 |
| Tuesday, October 12: | 07.30 – 20.00 |
| Wednesday, October 13: | 07.30 – 18.30 |
| Thursday, October 14: | 07.30 – 16.30 |
What payments do you accept for VMworld 2010 registration?
Payments may be made by credit card.
When will I receive confirmation of my registration?
An email confirmation will be sent to you upon completion of your registration. If you have not received this within 12-hours, please alert the registration team.
How can I change or update my email address on VMworld.com?
Login at vmworld.com/loginhome.jspa and then click Manage Account > Edit User Profile. Edit your email address on your VMworld account, and then proceed to VMworld 2010 Registration link. The registration system will now recognize the updated email address.
How can I register for both VMworld San Francisco and Copenhagen?
Registration for both events is separate and you will need to register and pay for both events independently. Please use this link for online registration for both events: vmworld.com/registration.jspa
Is there an age minimum for VMworld?
You must be at least 18 years of age to attend the conference and exposition. You must be 21 or older to attend evening functions.
Are group discounts available?
You can receive a discounted rate for groups from 3 to 20 people, from the same company, using one credit card in a single transaction. When registering the group, the main person will go in and complete their registration. When they get to the payment page, they will choose the "VMworld Group Purchase" option. If they want to apply one of the passes to themselves, they will need to check the box "Apply one of these passes to me". Group discounts are not available until after the Earlybird discounted rate has ended on July 23rd.
Are non-profit discounts avalable?
Non-profit discounts are not offered for VMworld 2010.
Are Prospective Customer discounts available?
No, there are no discounts for Prospective Customers. If you have questions, please contact your VMware Sales Representative.
Are Partner discounts available?
No, Partners do not receive a discount.
Do you offer discounts for Government attendees?
There are no discounts for Government attendees wishing to attend VMworld 2010 Europe.
Are there registration discounts for university students and faculty members?
There are no discounts for university students or faculty members wishing to attend VMworld 2010 Europe.
Do you accept My Learn Consulting and Training Credits (PSO) as a form of payment for a VMworld 2010 registration?
Yes, you can purchase a full delegate pass for VMworld 2010 Europe with 18 PSO credits.
Are One-Day passes available?
One-Day passes are available for Tuesday the 12th and Wednesday the 13th. See details and pricing.
Are Exhibitor Floor Only passes available?
Exhibitor Floor Only passes are not available for purchase at this time.
Are guests permitted to attend?
Attendees are permitted to register one guest who is 21 years of age or older. Registered guests are permitted to attend the VMworld Welcome Reception on Tuesday, October 12, and the VMworld Party on Wednesday, October 13. The guest pass fee is €185 + booking fee and VAT. The guest pass does not include access to Breakout Sessions, General Sessions, Labs, or any other activities that are reserved for attendees with full conference passes. Guest passes can be purchased during online registration or onsite at the conference registration desk.
Can I be denied registration for any reason?
VMware reserves the right to deny registration to any individual or entity for any reason, in VMware's sole discretion, including for past or present failure to meet VMware's standards of conduct (including, but not limited to, engaging in violent, illegal, threatening, or discriminatory conduct).
Sessions & Labs
What topics are offered in the breakout sessions?The VMworld 2010 Content Catalog will be available for viewing on July 26, 2010. After that date, information is available online at vmworld.com/community/conferences/2010/.
How can I enroll in the breakout sessions and labs?
Enrollment in the break-out sessions and labs are not required. Registered attendees will receive information via email on how to build a personal schedule in mid-July. The Content Catalog will be available on July 26 the Schedule Builder will be available to full conference attendees on September 13.
When will the Personal Scheduler be available?
All registered attendees will receive an email letting you know when the Personal Scheduler is available online to begin building your schedule.
At the Conference
Where do I pick up my badge?Please pick up your badge from the VMworld 2010 registration desk during open registration hours. For security purposes, be prepared to show identification.
Do I need to wear my badge throughout the entire VMworld 2010 conference?
Yes, please wear your conference badge to all functions, sessions and meetings so that you can be readily identified as an attendee of the VMworld 2010 Conference. Every precaution possible is being taken to ensure a safe and secure working environment at VMworld 2010. Please be aware that we will be asking for valid photo identification (i.e. driving license, passport, citizenship card) at registration before releasing a conference badge.
What meals are included in the registration fee?
Lunch with refreshments will be provided on each day of the conference as well as beverages during the am/pm breaks. Full conference attendees are invited to the Welcome Reception on Tuesday, October 12 and the VMworld Party on Wednesday, October 13. If you have any special dietary requests, please be sure to inform us during the registration process.
Will transportation be provided for the VMworld 2010?
Airport
A shuttle service is provided as follows:
From Copenhagen Airport to the Bella Center
| Sunday, October 10 | 16.00 - 19.00 |
| Monday, October 11 | 10.00 - 19.00 |
From the Bella Center to Copenhagen Airport
| Thursday, October 14 | 12.00 - 17.00 |
If you arrive or depart outside of these times you will be responsible for your own travel arrangements.
Duing the Conference
To reduce the impact on the environment, shuttle service will not be provided. Instead, you will receive a 4 day Metro card at registration when you receive your badge. The Bella Center has its own Metro station and is on the Green M1 line. Replacements for lost or mislaid tickets will not be provided. Please visit the official Metro website: Copenhagen Metro
When is Partner Track?
There is a dedicated Partner Track throughout VMworld 2010. Proceedings begin on Monday, October 11, with a dedicated day for partners only. Learn more
When and where is the VMworld 2010 Party?
The VMworld 2010 Party will take place Wednesday, October 13.
What is the recommended attire for VMworld attendees?
Business casual attire is appropriate for attending sessions and breakouts. Casual attire is recommended for the VMworld 2010 Party.
Can I get copies of the material presented at the conference?
Yes, the presentations will be posted immediately after VMworld 2010.
What is the common language spoken at VMworld 2010?
The official language of the conference is English and all general sessions will be presented in English. Translation services will not be provided. If you elect to bring in your own translator, please contact the registration support team.
Will Internet stations be available?
There are limited internet stations available so we encourage you to bring your laptop. WIFI will be available throughout the conference center.
Hotels
Do I need to contact the hotel to book my reservation?No, when you register online for the VMworld 2010 conference, you will have an opportunity to request your hotel, check-in and check-out dates, and provide your credit card information. A hotel reservation will be made for you and guaranteed with your credit card.
Do I need to give a credit card to reserve my hotel room?
Yes, a credit card will be needed to confirm your reservation at a designated VMworld 2010 hotel. There is a deposit of two night's accommodation and tax to guarantee your reservation. Please see the full terms and conditions for hotel bookings.
What time is check-in and check-out at the hotels reserved for VMworld?
Standard Hotel check-in time is 15.00 and check-out time is 11.00, but these times may vary depending on the hotel you choose.
If I am not registered for VMworld 2010, how do I book my hotel room?
To take advantage of VMworld's discounted room rates, you must be registered for VMworld 2010. Please contact the Housing Team on +33 493 955 222 or by email.
Is transportation provided from the airport to the hotel?
No, transportation is not provided from the airport to the hotel. Please check the travel section of vmworld.com to find information on different transportation options.
Which hotels offer smoking rooms?
Please speak to the Housing team with your request for smoking rooms at +33 493 955 222 or by email.
Do I need a VISA to attend the conference?
There are a few countries that require a Visa for entry. We recommend checking in advance with your country's local Danish consulate. If you require a visa letter, please provide the following information to the registration team who can be reached at: +44 (0) 20 8735 2300 or by email.
- Name
- Passport Number:
- Country of Origin:
- Passport Expiration Date
- Date Registered for Event




