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    <title>Home : All Content - All Communities</title>
    <link>http://www.vmworld.com/index.jspa</link>
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    <items>
      <rdf:Seq>
        <rdf:li resource="http://www.vmworld.com/docs/DOC-5822" />
        <rdf:li resource="http://www.vmworld.com/blogs/AddictionRecovery/2012/02/01/drug-treatment-centers" />
        <rdf:li resource="http://www.vmworld.com/people/Christjwhite/blog/2012/01/30/crystal-meth-addiction" />
        <rdf:li resource="http://www.vmworld.com/thread/5303" />
        <rdf:li resource="http://www.vmworld.com/thread/5302" />
        <rdf:li resource="http://www.vmworld.com/blogs/harddrivedatarecovery/2012/01/26/thanks-to-efficient-file-recovery-software-for-recovering-accidentally-deleted-doc-file" />
        <rdf:li resource="http://www.vmworld.com/thread/4579" />
        <rdf:li resource="http://www.vmworld.com/blogs/BriefingsDirect/2012/01/20/expert-chat-on-how-hp-ecosystem-provides-holistic-support-for-vmware-virtualized-it-environments" />
        <rdf:li resource="http://www.vmworld.com/thread/5291" />
        <rdf:li resource="http://www.vmworld.com/docs/DOC-5522" />
      </rdf:Seq>
    </items>
    <dc:date>2012-02-02T06:39:13Z</dc:date>
    <dc:language>en</dc:language>
  </channel>
  <item rdf:about="http://www.vmworld.com/docs/DOC-5822">
    <title>gizaram4</title>
    <link>http://www.vmworld.com/docs/DOC-5822</link>
    <description>&lt;!-- [DocumentBodyStart:28f71a59-bc8c-4d76-ba50-7c7147c90fab] --&gt;&lt;div class='jive-rendered-content'&gt;&lt;span&gt;Hi Frenz this is giza ram and CEO of a multimedia company S.I.R Technologies on a mission to make life easier for women and families; with a special focus on the nation's caregivers. I am juggling starting and running a business that is helping so many, with her own busy life as a wife, mother of five young children, step-mother, and caregiver to her live-in father-in-law. A variety of personal caregiving experiences for healthy and sick loved ones motivated me to research and present important information that we all need to see how we can care for ourselves while we're taking care of others. Few of my clients are&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;a class="jive-link-external-small" href="http://prostrata.com.au/"&gt;Strata Managers&lt;/a&gt;&lt;span&gt; ,&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.eastridgeflowers.co.nz"&gt;Auckland Florist&lt;/a&gt;&lt;span&gt; ,&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.redflagindustries.com.au"&gt;driveway gates&lt;/a&gt;&lt;span&gt; ,&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&amp;nbsp;&lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.metropolitanlogistics.com/toronto-freight-shipping-company/"&gt;shipping companies toronto&lt;/a&gt;&lt;span&gt; &lt;/span&gt;&lt;br/&gt;&lt;br/&gt;&lt;span&gt; My Extended help to &lt;/span&gt;&lt;br/&gt;&lt;br/&gt;&lt;span&gt; &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.naijapals.com/?L=users.profile&amp;amp;id=569158"&gt;http://www.naijapals.com/?L=users.profile&amp;amp;id=569158&lt;/a&gt;&lt;span&gt; &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://essexoffroad.com/eor_forum/profile.php?id=10548"&gt;http://essexoffroad.com/eor_forum/profile.php?id=10548&lt;/a&gt;&lt;span&gt; &lt;/span&gt;&lt;a class="jive-link-external-small" href="https://godot.urol.uic.edu/drupal619/?q=user/626"&gt;https://godot.urol.uic.edu/drupal619/?q=user/626&lt;/a&gt;&lt;span&gt; &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.slpwebsites.com/user_detail.php?u=gizaram4"&gt;http://www.slpwebsites.com/user_detail.php?u=gizaram4&lt;/a&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:28f71a59-bc8c-4d76-ba50-7c7147c90fab] --&gt;</description>
    <dc:date>2012-02-02T06:38:49Z</dc:date>
    <clearspace:dateToText>1 day, 20 hours ago</clearspace:dateToText>
  </item>
  <item rdf:about="http://www.vmworld.com/blogs/AddictionRecovery/2012/02/01/drug-treatment-centers">
    <title>Drug Treatment Centers</title>
    <link>http://www.vmworld.com/blogs/AddictionRecovery/2012/02/01/drug-treatment-centers</link>
    <description>&lt;!-- [DocumentBodyStart:83175413-e376-498f-889e-3ae78a2f38d1] --&gt;&lt;div class='jive-rendered-content'&gt;&lt;span&gt;At every recovery center you will find detailed information on medical intervention programs, 12 Step Programs, rehabilitation facilities, alcohol treatment centers, &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.treatmentcentersdirectory.com/"&gt;Drug Treatment Centers&lt;/a&gt;&lt;span&gt; and available programs. Call center experts provide additional, more detailed information about these programs. &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.addictionrecovery.net/"&gt;Addiction Recovery&lt;/a&gt;&lt;span&gt; centers will invite you to meet with one of their clinicians for an assessment and development of an individualized treatment plan to help you or someone you care about, learn to manage, and in many cases overcome, a behavioral addiction.&lt;/span&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:83175413-e376-498f-889e-3ae78a2f38d1] --&gt;</description>
    <dc:date>2012-02-01T18:01:31Z</dc:date>
    <clearspace:dateToText>2 days, 9 hours ago</clearspace:dateToText>
  </item>
  <item rdf:about="http://www.vmworld.com/people/Christjwhite/blog/2012/01/30/crystal-meth-addiction">
    <title>Crystal Meth Addiction</title>
    <link>http://www.vmworld.com/people/Christjwhite/blog/2012/01/30/crystal-meth-addiction</link>
    <description>&lt;!-- [DocumentBodyStart:58f2c09f-0cce-4ad4-a2fe-7dea811901f2] --&gt;&lt;div class='jive-rendered-content'&gt;&lt;span&gt;Choosing the correct &lt;/span&gt;&lt;strong&gt;&lt;a class="jive-link-external-small" href="http://www.localdrugrehab.com/"&gt;Drug Rehabs&lt;/a&gt;&lt;/strong&gt;&lt;span&gt; for yourself or a loved person is one of the most important decisions you will ever make. It is important that you are well educated about addiction treatment options. Methamphetamine is a drug also known as meth, speed, crank, or crystal. It is a white powder with a bitter taste that can be easily dissolved in alcohol or water. &lt;/span&gt;&lt;strong&gt;&lt;a class="jive-link-external-small" href="http://www.crystalrecovery.com/"&gt;Crystal Meth Addiction&lt;/a&gt;&lt;/strong&gt;&lt;span&gt; is a huge problem affecting people from all parts of the United States, but it is especially popular in the Midwest. This drug may be smoked, snorted, or injected. The feeling of euphoria crystal meth creates may last for several hours.&lt;/span&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:58f2c09f-0cce-4ad4-a2fe-7dea811901f2] --&gt;</description>
    <dc:date>2012-01-30T16:01:10Z</dc:date>
    <clearspace:dateToText>4 days, 11 hours ago</clearspace:dateToText>
  </item>
  <item rdf:about="http://www.vmworld.com/thread/5303">
    <title>branches control from headquarter via vCenter</title>
    <link>http://www.vmworld.com/thread/5303</link>
    <description>&lt;!-- [DocumentBodyStart:02aa4709-921f-4c0f-abbe-201adcf65e1c] --&gt;&lt;div class='jive-rendered-content'&gt;&lt;p&gt;I have client who has headquarter and 5 branches. In every branch there are 3 hosts ( 2 dual proces. &amp;amp; 1 single proces). He wants to control them from the headquarter through virtualization. I suggest Vshere 5 essentials plus kit Retail and branches and One vCenter Standard to manage all branches from the headquarter.He wants mainly HA and vMotion features. But this solution is so expensive. If there is another solution that he can reach his target, please suggest.&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;thanks&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:02aa4709-921f-4c0f-abbe-201adcf65e1c] --&gt;</description>
    <dc:date>2012-01-28T23:12:39Z</dc:date>
    <clearspace:dateToText>6 days, 3 hours ago</clearspace:dateToText>
  </item>
  <item rdf:about="http://www.vmworld.com/thread/5302">
    <title>VMworld 2010 Sessions?</title>
    <link>http://www.vmworld.com/thread/5302</link>
    <description>&lt;!-- [DocumentBodyStart:21c0c7f4-b833-4809-a7af-bb6d2999dbba] --&gt;&lt;div class='jive-rendered-content'&gt;&lt;span&gt;Are the VMworld 2010 sessions still available?&lt;/span&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:21c0c7f4-b833-4809-a7af-bb6d2999dbba] --&gt;</description>
    <dc:date>2012-01-24T13:19:53Z</dc:date>
    <clearspace:dateToText>1 week, 14 hours ago</clearspace:dateToText>
  </item>
  <item rdf:about="http://www.vmworld.com/blogs/harddrivedatarecovery/2012/01/26/thanks-to-efficient-file-recovery-software-for-recovering-accidentally-deleted-doc-file">
    <title>Thanks to Efficient File Recovery Software for Recovering Accidentally Deleted Doc File</title>
    <link>http://www.vmworld.com/blogs/harddrivedatarecovery/2012/01/26/thanks-to-efficient-file-recovery-software-for-recovering-accidentally-deleted-doc-file</link>
    <description>&lt;!-- [DocumentBodyStart:4e7ef044-00f7-4dbd-824b-e8241f647251] --&gt;&lt;div class='jive-rendered-content'&gt;&lt;p&gt;&lt;span style="color: #000000;"&gt;Accidental deletion of valuable file from our computer is not new. This problem is as old as computer itself is! And this mishap happened to me few days back when I accidentally deleted one of my most crucial doc files. However, thanks to efficient &lt;a class="jive-link-external-small" href="http://www.stellarinfo.com/file-recovery.htm"&gt;file recovery&lt;/a&gt; software for recovering my doc file well on time!&lt;/span&gt;&lt;/p&gt;&lt;p style="text-align: justify;"&gt;&lt;span style="color: #000000;"&gt;&lt;br/&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="text-align: justify;"&gt;&lt;span style="color: #000000;"&gt;Being a content writer with a traveling company, I need to write web content for various web sites of organization and to do my job I use Microsoft Word 2003 as text editor. Recently, I had been assigned web content on an urgent basis. Thanks to God that I met the target just on time but before submitting it, I found that a large number of temp copies of that particular file were created there. Thus, due to the pressure to submit the target on time and to delete the temp copies, I accidentally pressed &amp;#8216;Ctrl+A&amp;rsquo; and &amp;#8216;Shift+Delete&amp;rsquo; button. Alas! I lost my precious doc file just in one go. &lt;/span&gt;&lt;/p&gt;&lt;p style="text-align: justify;"&gt;&lt;span style="color: #000000;"&gt;Furiously, rushed to my senior and explained the situation to him. He calmed me down and explained that recovery of lost or deleted files is possible through efficient file recovery software. However, for successful recovery of my valuable doc file, he asked me to stop using my computer immediately. The reason for saying so was that whenever we delete a file from the hard drive of computer, it is not actually deleted rather the pointer to this file gets deleted and the space occupied by this file is marked as free. However, this free space is inaccessible by operating system but reliable third-party recovery software can read the data without the pointer and thus can recover it. But, when a new file/data is saved on the hard drive of computer then it occupies this free space and then deleted the file may go beyond the recovery. Therefore, it is recommended to not to use the effected hard drive until the data is been recovered.&lt;/span&gt;&lt;/p&gt;&lt;p style="text-align: justify;"&gt;&lt;span style="color: #000000;"&gt;&lt;br/&gt;&lt;/span&gt;&lt;/p&gt;&lt;p style="text-align: justify;"&gt;&lt;span style="color: #000000;"&gt;However, he suggested me to use Stellar Phoenix File Recovery Software for successful recovery. This efficient software can recover the files which are lost due to accidental deletion or formatting of the hard drive.&amp;#160; The software supports recovery of 185 file types. Therefore, as per his recommendation, I used this software and in few simple recovery steps recovered my deleted doc file. Once again I would like to say thanks to this effective &lt;a class="jive-link-external-small" href="http://www.stellarinfo.com/file-recovery.htm"&gt;file recovery software&lt;/a&gt;.&lt;/span&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:4e7ef044-00f7-4dbd-824b-e8241f647251] --&gt;</description>
    <dc:date>2012-01-27T06:19:17Z</dc:date>
    <clearspace:dateToText>1 week, 20 hours ago</clearspace:dateToText>
  </item>
  <item rdf:about="http://www.vmworld.com/thread/4579">
    <title>In September, the first 1,000 to register with Cloud Commons and complete their profile will receive a $10 Amazon gift card!</title>
    <link>http://www.vmworld.com/thread/4579</link>
    <description>&lt;!-- [DocumentBodyStart:ef366651-a3d3-40d0-99f2-c4e56513b348] --&gt;&lt;div class='jive-rendered-content'&gt;&lt;span lang="EN" style="font-family: &amp;amp;quot;Arial&amp;amp;quot;, &amp;amp;quot;sans-serif&amp;amp;quot;; color: black; font-size: 7.5pt; mso-fareast-font-family: 'Times New Roman'; mso-ansi-language: EN;"&gt;&lt;span style="font-size: 12pt;"&gt;Register now for Cloud Commons &amp;ndash; your free online community and knowledge resource on cloud computing. It&amp;rsquo;s the premier gathering place for IT practitioners, industry experts and vendors to share knowledge and experiences. Starting in September, the first 1,000 to register and complete their Cloud Commons profile will &lt;span style="color: #3366ff;"&gt;&lt;strong&gt;receive a $10 Amazon gift card&lt;/strong&gt;&lt;/span&gt;!*&amp;dagger; &lt;br/&gt;&lt;br/&gt;Register with promotion code: VMW2010VMW &lt;br/&gt;&lt;br/&gt;Register now - it's free! &lt;br/&gt;&lt;br/&gt;&lt;a class="jive-link-external-small" href="http://www.cloudcommons.com"&gt;www.cloudcommons.com&lt;/a&gt; &lt;br/&gt;&lt;br/&gt;&lt;br/&gt;&lt;strong style="color: #3366ff; "&gt;Learn from unbiased sources &lt;br/&gt;&lt;/strong&gt;Cloud Commons levels the playing field by offering a common ground and open conversations about cloud computing, approaches, technologies, suppliers and products. &lt;br/&gt;&lt;br/&gt;&lt;strong style="color: #3366ff; "&gt;Research and contribute&lt;/strong&gt; &lt;br/&gt;You can shape the future of the cloud. Join the discussion by submitting content, reviews and opinions. Research case studies, articles, white papers, blogs by thought leaders and a robust directory of service providers. &lt;br/&gt;&lt;br/&gt;&lt;span style="color: #3366ff;"&gt;&lt;strong&gt;Evaluate IT services&lt;/strong&gt;&lt;/span&gt; &lt;br/&gt;See how the services you use, or are considering, are being judged by industry peers. Use the Service Measurement Index, a decision support tool designed to help you evaluate your internal services and compare them with alternative approaches based on metrics of quality, agility, cost, capability, risk and security. &lt;br/&gt;&lt;/span&gt;&lt;br/&gt;&lt;br/&gt;* To qualify for the $10.00 Amazon.com gift card you must register for Cloud Commons at http://www.cloudcommons.com between September 1, 2010, and September 24, 2010, and fill in the &amp;ldquo;First Name,&amp;#8221; &amp;ldquo;Last Name,&amp;#8221; &amp;ldquo;Job Category,&amp;#8221; &amp;ldquo;Country,&amp;#8221; &amp;ldquo;City,&amp;#8221; &amp;ldquo;State,&amp;#8221; &amp;ldquo;Your Interests,&amp;#8221; &amp;ldquo;Company Name,&amp;#8221; &amp;ldquo;Industry&amp;#8221; and &amp;ldquo;Size of Company&amp;#8221; sections of your profile. &lt;br/&gt;&lt;br/&gt;&amp;dagger; Prizes awarded based on first-come, first-served, upon completion of registration and user profile. Winner is responsible for reporting and paying applicable taxes and must ensure his/her acceptance of prize does not violate any laws, regulations or company policies. To the maximum extent provided by applicable law, CA disclaims all warranties in relation to the prize or contest, including without limitation, the implied warranties of merchantability and fitness for a particular purpose. Profile information may be used to provide you with information about CA products and services; by registering, you consent to such use. For our privacy policy, see ca.com/us/privacy. Winners will be notified by email.&lt;/span&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:ef366651-a3d3-40d0-99f2-c4e56513b348] --&gt;</description>
    <dc:date>2010-09-07T20:45:33Z</dc:date>
    <clearspace:dateToText>1 week, 3 days ago</clearspace:dateToText>
  </item>
  <item rdf:about="http://www.vmworld.com/blogs/BriefingsDirect/2012/01/20/expert-chat-on-how-hp-ecosystem-provides-holistic-support-for-vmware-virtualized-it-environments">
    <title>Expert Chat on how HP ecosystem provides holistic support for VMware virtualized IT environments</title>
    <link>http://www.vmworld.com/blogs/BriefingsDirect/2012/01/20/expert-chat-on-how-hp-ecosystem-provides-holistic-support-for-vmware-virtualized-it-environments</link>
    <description>&lt;!-- [DocumentBodyStart:d261624f-e34e-4090-b8eb-d147b6ab587a] --&gt;&lt;div class='jive-rendered-content'&gt;&lt;a class="jive-link-external-small" href="http://traffic.libsyn.com/interarbor/BriefingsDirect-Expert_Chat_on_How_HP_Ecosystem_Provides_Holistic_Support_for_VMware_Virtualized_IT_Environments.mp3"&gt;Listen&lt;/a&gt;&lt;span style="font-weight: bold; font-family: arial;"&gt; to the &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.briefingsdirect.com/webpage/expert-chat-on-how-hp-ecosystem-provides-holistic-support-for-v-mware-virtualized-it-environments"&gt;podcast&lt;/a&gt;&lt;span style="font-weight: bold; font-family: arial;"&gt;.&lt;/span&gt;&lt;span style="font-weight: bold; font-family: arial;"&gt; Find it on &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=85270006&amp;amp;s=143441"&gt;iTunes/iPod&lt;/a&gt;&lt;span style="font-weight: bold; font-family: arial;"&gt;. Read a &lt;a class="jive-link-external-small" href="http://briefingsdirect.blogspot.com/2012/01/expert-chat-on-how-hp-ecosystem.html"&gt;full transcript&lt;/a&gt; or &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://interarborsolutions.books.officelive.com/Documents/HP_Expert_Chat_1.pdf"&gt;&lt;span style="font-weight: bold;"&gt;download&lt;/span&gt;&lt;/a&gt;&lt;span style="font-weight: bold; font-family: arial;"&gt; a copy. Sponsor:&lt;/span&gt;&lt;span style="font-weight: bold; font-family: arial;"&gt; &lt;a class="jive-link-external-small" href="http://www.hp.com/"&gt;HP&lt;/a&gt;&lt;/span&gt;&lt;span style="font-family: arial;"&gt;.&lt;br/&gt;&lt;/span&gt;&lt;br/&gt;&lt;span&gt; &lt;/span&gt;&lt;span style="font-weight: bold; font-size: 18pt;"&gt;A&lt;/span&gt;&lt;span&gt;dvanced and pervasive &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Virtualization"&gt;virtualization&lt;/a&gt;&lt;span&gt; and &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Cloud_computing"&gt;cloud computing&lt;/a&gt;&lt;span&gt; trends are driving the need for a better, holistic approach to IT support and remediation.&lt;/span&gt;&lt;br/&gt;&lt;span&gt; &lt;/span&gt;&lt;br/&gt;&lt;span&gt; And&amp;#160;&amp;#160;&amp;#160; while the technology to support and fix virtualized environments&amp;#160;&amp;#160; is&amp;#160; essential, it&amp;rsquo;s the people, skills, and knowledge to manage these&amp;#160;&amp;#160;&amp;#160; systems that provide the most decisive determinants of ongoing&amp;#160;&amp;#160;&amp;#160; performance success.&lt;/span&gt;&lt;br/&gt;&lt;span&gt; &lt;/span&gt;&lt;br/&gt;&lt;span&gt; In a special &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://briefingsdirect.com/"&gt;BriefingsDirect&lt;/a&gt;&lt;span&gt; sponsored podcast, created from a recent &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.hp.com/"&gt;HP&lt;/a&gt;&lt;span&gt; &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www2.ibtalk.net/index.php?cmp=attendx_meeting&amp;amp;mt_number=09062438"&gt;Expert Chat discussion&lt;/a&gt;&lt;span&gt; on best practices for &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.vmware.com/"&gt;VMware&lt;/a&gt;&lt;span&gt; environment support,&amp;#160; &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/HP"&gt;HP&lt;/a&gt;&lt;span&gt; experts explain how they have made the service and support of global virtualization market leader &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Vmware"&gt;VMware&lt;/a&gt;&lt;span&gt; a top priority.&lt;/span&gt;&lt;br/&gt;&lt;span&gt; &lt;/span&gt;&lt;br/&gt;&lt;span&gt; For example, &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://h30406.www3.hp.com/campaigns/2010/humanity/experts/manderson.php"&gt;Cindy Manderson&lt;/a&gt;&lt;span&gt;, Technical Solutions Consultant for &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://h30507.www3.hp.com/t5/Technical-Support-Services-Blog/Got-VMware-technology-support-questions-Here-s-a-great/ba-p/101979"&gt;Complex Problem Resolution and Quality for VMware Products&lt;/a&gt;&lt;span&gt; at HP, provides case studies for how managed escalation and&amp;#160; multi-vendor support around the globe can reduce downtime by 70 percent,&amp;#160; with large ROI benefits as well.&lt;/span&gt;&lt;br/&gt;&lt;span&gt; &lt;/span&gt;&lt;br/&gt;&lt;span&gt; Other HP experts in the discussion include &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.linkedin.com/pub/pat-lampert/2/511/72"&gt;Pat Lampert&lt;/a&gt;&lt;span&gt;, Critical Service Senior Technical Account Manager and Team Leader, as well as &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.linkedin.com/pub/sumithra-reddy/3/945/5aa"&gt;Sumithra Reddy&lt;/a&gt;&lt;span&gt;,&amp;#160;&amp;#160; HP Virtualization Engineer. The discussion is moderated by &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://friendfeed.com/danagardner"&gt;Dana Gardner&lt;/a&gt;&lt;span&gt;, Principal Analyst at &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.interarbor-solutions.com/"&gt;Interarbor Solutions&lt;/a&gt;&lt;span&gt;.&amp;#160;&amp;#160; [Disclosure: HP and VMware are both&amp;#160; sponsors of &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.briefingsdirect.com/"&gt;BriefingsDirect podcasts&lt;/a&gt;&lt;span&gt;.]&lt;/span&gt;&lt;br/&gt;&lt;span&gt; &lt;/span&gt;&lt;br/&gt;&lt;span&gt; Here are some excerpts:&lt;/span&gt;&lt;br/&gt;&lt;blockquote class="jive-quote"&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-size: 18pt;"&gt;G&lt;/span&gt;ardner:&lt;/span&gt; Virtualization isn&amp;rsquo;t just &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Server_%28computing%29"&gt;server-by-server&lt;/a&gt;, but really impacts the entire &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Data_center"&gt;data center&lt;/a&gt;. You need to think about it more holistically, particularly in regard to things like &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/It_security"&gt;security&lt;/a&gt;,&amp;#160;&amp;#160;&amp;#160; performance and how your brands and businesses are perceived across&amp;#160;&amp;#160; the&amp;#160; globe. Many of the companies that I deal with day in and day out&amp;#160;&amp;#160; are up&amp;#160; at 80 percent and even 90 percent virtualized.&lt;br/&gt;&lt;br/&gt;When they think about virtualization, they go beyond just &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Server_virtualization"&gt;server virtualization&lt;/a&gt;. It&amp;rsquo;s really now looking at storage, applications, networks and even the end-user desktop experience, or &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Desktop_as_a_service"&gt;desktop as a service&lt;/a&gt; (VDI).&lt;br/&gt;&lt;br/&gt;Successful&amp;#160; virtualization is no longer just about servers, it&amp;rsquo;s about managing&amp;#160; complexity when you get beyond the 20&amp;#160;&amp;#160; percent or 30 percent level and&amp;#160; expand into converged infrastructure virtualization without failures.&lt;br/&gt;&lt;br/&gt;So&amp;#160; how to take advantage of the best things&amp;#160; about virtualization? Part of&amp;#160; that means allowing your IT team to have&amp;#160; access to other experienced&amp;#160; support teams, from HP and VMware,&amp;#160; around&amp;#160; the world, 24&amp;#215;7, to help&amp;#160; keep systems up and running. Such support also&amp;#160; allows your IT team to&amp;#160; progress, to learn as they go,&amp;#160; and to be able to&amp;#160; take advantage of&amp;#160; more virtualization benefits over time.&lt;br/&gt;&lt;br/&gt;&lt;span style="font-size: 14pt;"&gt;&lt;strong style="font-style: italic;"&gt;Expert panel&lt;/strong&gt;&lt;/span&gt;&lt;br/&gt;&lt;br/&gt;&lt;span style="font-weight: bold; font-size: 18pt;"&gt;S&lt;/span&gt;o&amp;#160;&amp;#160;&amp;#160; how do you go about attaining such benefits? How do you keep the&amp;#160;&amp;#160;&amp;#160; positive side of virtualization on track? And how do you put in place an&amp;#160;&amp;#160;&amp;#160; insurance policy around service and support?&lt;br/&gt;&lt;br/&gt;&lt;strong&gt;&lt;span style="font-size: 18pt;"&gt;M&lt;/span&gt;anderson:&lt;/strong&gt; We have several different packages. Our highest level is the &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Mission_critical"&gt;mission-critical&lt;/a&gt;.&amp;#160;&amp;#160; In this particular process, you're assigned a team that are across the&amp;#160;&amp;#160; technology that you have in your environment. But you also get a set&amp;#160; of&amp;#160; folks who would actually look at not just the&amp;#160; reactive support and&amp;#160; even&amp;#160; some of the proactive, but how actually your&amp;#160; entire business is&amp;#160; running according to the &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Information_Technology_Infrastructure_Library"&gt;ITIL&lt;/a&gt; standard.&lt;br/&gt;&lt;br/&gt;That&amp;#160;&amp;#160;&amp;#160; is coupled with keeping you up and running, and we also can work with&amp;#160;&amp;#160; you on a&amp;#160; type that would be best suited for your environment.&lt;br/&gt;&lt;br/&gt;Our&amp;#160;&amp;#160; critical and&amp;#160; independent support includes onsite resources from HP&amp;#160;&amp;#160; that also include a&amp;#160; lot of proactive support. In addition, they're more&amp;#160;&amp;#160; focused on specific&amp;#160; management, but that would be more of an &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/ITSM"&gt;ITSM&lt;/a&gt; technology. We can look at that for you.&lt;br/&gt;&lt;br/&gt;... We&amp;#160; also have the hardware and software support. One of the cool things we have&amp;#160; with our hardware support is &lt;span style="font-style: italic;"&gt;support automation&lt;/span&gt;, our &lt;a class="jive-link-external-small" href="http://h18004.www1.hp.com/products/servers/management/insight-remote-support/supportpack/index.html?jumpid=ex_R61_us/en/large/tsg/go_smbcat20"&gt;Insight for remote support&lt;/a&gt;.&amp;#160;&amp;#160; That can notify HP that you're having a disk&amp;#160; drive failure. Or we&amp;#160; will&amp;#160; call you and say that we know that disk drive is&amp;#160; failing, or&amp;#160; something&amp;#160; on a buffer server and storage is about to.&lt;br/&gt;&lt;br/&gt;You can&amp;#160;&amp;#160; even take&amp;#160; that a step further to look inside at the Windows operating&amp;#160; system.&amp;#160;&amp;#160; We're hardware agnostic on that operating system. We don't&amp;#160; care about&amp;#160;&amp;#160; the vendor -- and I believe we are looking at expanding&amp;#160; that automation&amp;#160; to&amp;#160; other operating systems. We have installation and&amp;#160; startup services&amp;#160; that&amp;#160; we can actually go out and set up and configure&amp;#160; the hardware and&amp;#160;&amp;#160; software at a site. &lt;br/&gt;&lt;br/&gt;So&amp;#160;&amp;#160;&amp;#160; we definitely integrate across all the multi-vendor services. We run&amp;#160;&amp;#160;&amp;#160; the gamut between all the x86 operating systems, as well as &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/HP_Unix"&gt;our&amp;#160; proprietary operating systems&lt;/a&gt;, our servers and storage. Again, we're no&amp;#160; stranger to multi-vendor support and keeping the entire environment up and&amp;#160; running.&lt;br/&gt;&lt;br/&gt;... One of our most creative services would be &lt;a class="jive-link-external-small" href="http://www8.hp.com/us/en/business-services/it-services.html?compURI=1079391"&gt;Proactive Select&lt;/a&gt;,&amp;#160;&amp;#160;&amp;#160; a core product series of credits. You can use these credits for maybe&amp;#160;&amp;#160;&amp;#160; planning on migration and upgrade. You can say you need some&amp;#160; consulting&amp;#160;&amp;#160; time. You can use these credits and work with upgrade and&amp;#160; migration.&amp;#160; You&amp;#160; may need some performance or you may need some type of&amp;#160;&amp;#160; environmental&amp;#160; assessment, and these credits can be used for that.&lt;br/&gt;&lt;br/&gt;&lt;strong&gt;&lt;span style="font-size: 18pt;"&gt;G&lt;/span&gt;ardner:&lt;/strong&gt; When people do employ these services,&amp;#160; how do they measure what the payoff is, the value of these services?&lt;br/&gt;&lt;br/&gt;&lt;span style="font-size: 14pt;"&gt;&lt;strong style="font-style: italic;"&gt;IDC study&lt;/strong&gt;&lt;/span&gt;&lt;br/&gt;&lt;br/&gt;&lt;strong&gt;&lt;span style="font-size: 18pt;"&gt;M&lt;/span&gt;anderson:&lt;/strong&gt; In 2010, &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/International_Data_Corporation"&gt;IDC&lt;/a&gt; did a study. They went out and looked at the methodology, and &lt;a class="jive-link-external-small" href="http://h20195.www2.hp.com/V2/GetPDF.aspx/c02493284.pdf"&gt;this is&amp;#160; out on our website&lt;/a&gt;.&amp;#160;&amp;#160; They saw that the customers who have the&amp;#160; mission-critical services,&amp;#160;&amp;#160; reduce their downtime by over 70 percent, and&amp;#160; increase their &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Rate_of_return"&gt;return on investment (ROI)&lt;/a&gt; quite high, over 400 percent. The main benefit was in problem&amp;#160;&amp;#160;&amp;#160; management as well as help desk calls, because these were alleviated due&amp;#160;&amp;#160;&amp;#160; to the proactive nature, a lot of looking at the entire environment,&amp;#160;&amp;#160;&amp;#160; and looking at the business processes.&lt;br/&gt;&lt;br/&gt;So &lt;a class="jive-link-external-small" href="http://h20195.www2.hp.com/V2/GetPDF.aspx/c02493284.pdf"&gt;take a look at the&amp;#160; study&lt;/a&gt;.&amp;#160;&amp;#160; It shows IDC's methodology. So looking at things proactively and these&amp;#160;&amp;#160; support processes can&amp;#160; certainly help you reduce that downtime.&lt;br/&gt;&lt;br/&gt;... I've been in the multi-vendor space&amp;#160; for many, many years -- from applications to operating systems -- all&amp;#160; with HP.&lt;br/&gt;&lt;br/&gt;In&amp;#160;&amp;#160; 2002, when VMware came on the scene, HP actually&amp;#160; became alliance&amp;#160;&amp;#160; partners with them. In 2003, we became a reseller, and&amp;#160; thus began our&amp;#160;&amp;#160; support partnership with them. It would only extend&amp;#160; recent in 2005, we&amp;#160;&amp;#160; also became an OEM.&amp;#160; We have thousands of trained and certified &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Microsoft"&gt;Microsoft&lt;/a&gt; engineers and &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Linux"&gt;Linux&lt;/a&gt; professionals, too.&lt;br/&gt;&lt;br/&gt;But&amp;#160;&amp;#160;&amp;#160; we have the largest number of VMware-certified professionals. We're&amp;#160;&amp;#160;&amp;#160; also have the largest global VMware off-site training center. So HP&amp;#160; also&amp;#160; does&amp;#160; education on these technologies as well. We&amp;rsquo;ve&amp;#160; trained over&amp;#160;&amp;#160; 20,000 students in the VMware space alone.&lt;br/&gt;&lt;br/&gt;And we have had&amp;#160;&amp;#160; this&amp;#160; very strong collaboration with VMware for many years and have&amp;#160;&amp;#160; support&amp;#160; teams around the globe. In addition, we also offer the same&amp;#160;&amp;#160; level of&amp;#160; training that VMware support engineers do. We actually go to&amp;#160;&amp;#160; their&amp;#160; facilities and train right alongside them, too.&lt;br/&gt;&lt;br/&gt;We further&amp;#160; do&amp;#160; this training virtually. The training is then recorded and made&amp;#160;&amp;#160;&amp;#160; available on demand for reference, for folks who are not able to attend&amp;#160;&amp;#160;&amp;#160; a scheduled course. There's definitely a very strong partnership, and&amp;#160;&amp;#160;&amp;#160; as you see from our history with the other vendors as well as VMware,&amp;#160; we&amp;#160;&amp;#160; are no strangers to multi-vendor support.&lt;br/&gt;&lt;br/&gt;With all of the VMware products that HP sells, we do provide support across them all. It runs the gamut from the &lt;a class="jive-link-external-small" href="http://www.vmware.com/products/vsphere/mid-size-and-enterprise-business/overview.html"&gt;vSphere&lt;/a&gt; operating system that will install on the &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/X86"&gt;x86&lt;/a&gt; server, through the enterprise management to the &lt;a class="jive-link-external-small" href="http://www.vmware.com/products/vcenter-server/overview.html"&gt;vCenter&lt;/a&gt;, and virtual desktop infrastructure products like &lt;a class="jive-link-external-small" href="http://www.vmware.com/products/thinapp/overview.html"&gt;VMware ThinApp&lt;/a&gt;. We also support the converter product getting into &lt;a class="jive-link-external-small" href="http://www.vmware.com/products/vcloud-director/overview.html"&gt;vCloud Director&lt;/a&gt;.&lt;br/&gt;&lt;br/&gt;In&amp;#160;&amp;#160;&amp;#160; addition to that, we have the ability to access our peers on the&amp;#160; other&amp;#160;&amp;#160; teams across HP hardware support. This includes servers and&amp;#160;&amp;#160; storage,&amp;#160; and our networking chain. We are quickly able to collaborate&amp;#160;&amp;#160; with them&amp;#160; and pull together a virtual team in to focus on the&amp;#160;&amp;#160; customer's whole&amp;#160; environment, to provide a one-stop shop.&lt;br/&gt;&lt;br/&gt;&lt;span style="font-size: 14pt;"&gt;&lt;strong style="font-style: italic;"&gt;Expertis&lt;/strong&gt;&lt;/span&gt;&lt;span style="font-size: 14pt;"&gt;&lt;strong style="font-style: italic;"&gt;e across technologies&lt;/strong&gt;&lt;/span&gt;&lt;br/&gt;&lt;br/&gt;&lt;span style="font-weight: bold; font-size: 18pt;"&gt;A&lt;/span&gt;dditionally,&amp;#160;&amp;#160; you saw that we&amp;rsquo;ve been in this multi-vendor support business for so&amp;#160;&amp;#160; many years, with many experts across the other technologies, such as&amp;#160;&amp;#160; Microsoft and Linux. Of course, the &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Virtual_machine"&gt;virtual machines (VMs)&lt;/a&gt; are running these operating systems. So if the contract is also with&amp;#160;&amp;#160;&amp;#160; them, we can easily pull them in to help us work an end-to-end&amp;#160; solution&amp;#160; and support it.&lt;br/&gt;&lt;br/&gt;&lt;strong&gt;&lt;span style="font-size: 18pt;"&gt;G&lt;/span&gt;ardner:&lt;/strong&gt; Let&amp;rsquo;s think about what happens when there are&amp;#160; different levels of support at work. How does that shake-out?&lt;br/&gt;&lt;br/&gt;&lt;strong&gt;&lt;span style="font-size: 18pt;"&gt;M&lt;/span&gt;anderson:&lt;/strong&gt; We're in a reactive support business. If the customer has a&amp;#160; problem,&amp;#160;&amp;#160; they can either call in at their local region telephone number&amp;#160; --&amp;#160;&amp;#160; whether they are in America, Europe, or Asia Pacific. There are&amp;#160;&amp;#160;&amp;#160; different phone numbers for them to call.&lt;br/&gt;&lt;br/&gt;They can also log in&amp;#160;&amp;#160;&amp;#160; via the web, and they'll get to our next developer Level 1 engineer.&amp;#160;&amp;#160;&amp;#160; They're a great organization and have solved over 85 percent of their&amp;#160;&amp;#160;&amp;#160; cases.&lt;br/&gt;&lt;br/&gt;If they have issues where they have to escalate, first&amp;#160;&amp;#160;&amp;#160; they will be collaborating with us. We also have an online chat tool,&amp;#160;&amp;#160;&amp;#160; where we are all in a virtual room, the Level 1 engineers, Level 2&amp;#160;&amp;#160;&amp;#160; engineers, etc. So we&amp;rsquo;ll be consulting and collaborating with them&amp;#160;&amp;#160; before they&amp;#160; even get to a point of escalation.&lt;br/&gt;&lt;br/&gt;If&amp;#160;&amp;#160;&amp;#160; the case does end up needing escalation, chances are they're already&amp;#160;&amp;#160; collaborating with the first person, and will then end up taking the&amp;#160;&amp;#160; case. That&amp;#160; saves a lot of information transfer, as far as what type of&amp;#160;&amp;#160; server you&amp;#160; have, what&amp;rsquo;s the firmware, what build level, and what&amp;rsquo;s the&amp;#160;&amp;#160; problem&amp;#160; there, etc.&lt;br/&gt;&lt;br/&gt;Once it reaches Level 2 support, as far as&amp;#160;&amp;#160; we can continue&amp;#160; to collaborate, we can reach our teammates and the&amp;#160;&amp;#160; hardware teams, too, so&amp;#160; we can look at the server and make sure that&amp;#160;&amp;#160; the environment is what we&amp;#160; need it to be. If we can't resolve it, we&amp;#160;&amp;#160; can also go to Level 3 with&amp;#160; VMware at an offline service-partner level.&lt;br/&gt;&lt;br/&gt;We&amp;#160;&amp;#160; have a great&amp;#160; relationship with the folks that we work alongside with&amp;#160;&amp;#160; and would escalate&amp;#160; calls to at VMware. We&amp;rsquo;re obviously not going into&amp;#160;&amp;#160; Level 1 at VMware because we&amp;rsquo;ve&amp;#160; already done all that work, and we are&amp;#160; a&amp;#160; service partner. They'll go&amp;#160; right up to our peers over at VMware&amp;#160; and&amp;#160; then we work together, while&amp;#160; always owning the solution that we&amp;#160; provide&amp;#160; back to the customer.&lt;br/&gt;&lt;br/&gt;Another&amp;#160; part of our infrastructure-as-a-support-organization is that&amp;#160; we&amp;#160; have a&amp;#160; single customer database. I can give an example. A call&amp;#160; came&amp;#160; into our&amp;#160; Level 1 French engineer. When this call came in, for the&amp;#160;&amp;#160; European&amp;#160; folks, it was already the end of their day, and the French&amp;#160;&amp;#160; engineer&amp;#160; could not speak English. It was a critical down, their VMs were&amp;#160;&amp;#160;&amp;#160; offline.&lt;br/&gt;&lt;span style="font-size: 14pt;"&gt;&lt;br style="font-style: italic;"/&gt;&lt;strong style="font-style: italic;"&gt;HP Virtual Room&lt;/strong&gt;&lt;/span&gt;&lt;br/&gt;&lt;br/&gt;&lt;span style="font-weight: bold; font-size: 18pt;"&gt;S&lt;/span&gt;o&amp;#160;&amp;#160;&amp;#160; we worked in a virtual room and they talked to us, and brought the&amp;#160;&amp;#160;&amp;#160; case to us here in America&amp;rsquo;s time zone. We worked with this case and&amp;#160;&amp;#160;&amp;#160; another tool called &lt;a class="jive-link-external-small" href="https://www.rooms.hp.com/Default.aspx"&gt;HP Virtual Room&lt;/a&gt;, where we could actually all look at the customers' desktops in real time. They happened to have &lt;a class="jive-link-external-small" href="http://h18006.www1.hp.com/storage/disk_storage/eva_diskarrays/index.html"&gt;EVA&lt;/a&gt; storage, and we quickly got an EVA engineer engaged. Of course, we&amp;#160; had&amp;#160;&amp;#160; to find a resource in the Americas because the European folks had&amp;#160;&amp;#160;&amp;#160; already left. So we're all looking in real-time at the customer&amp;rsquo;s&amp;#160;&amp;#160;&amp;#160; environment and found out that they had locked the storage.&lt;br/&gt;&lt;br/&gt;The&amp;#160;&amp;#160;&amp;#160; EVA engineer helped to get back online, while we all watched and the&amp;#160;&amp;#160;&amp;#160; French engineer was translating in French for the customer in order to&amp;#160;&amp;#160; get it all resolved. We got it back online, and the customers were ready&amp;#160;&amp;#160; to&amp;#160; home.&lt;br/&gt;&lt;br/&gt;We gave instructions on getting log files and we&amp;#160;&amp;#160; placed a&amp;#160; call for follow-up for the daytime hours in Europe the next&amp;#160;&amp;#160; day. So our&amp;#160; counterparts in European support teams picked that up and&amp;#160;&amp;#160; worked with&amp;#160; the customers to resolution, to analyze exactly what&amp;#160;&amp;#160; happened and&amp;#160; prevent it in the future.&lt;br/&gt;&lt;br/&gt;We have another&amp;#160; process in HP that can&amp;#160;&amp;#160; actually go with top organizations, our&amp;#160; escalation&amp;#160; manager process. I&amp;#160; was lead source for a particular case&amp;#160; where we had a&amp;#160; field team&amp;#160; assisting a customer deploying a &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Desktop_virtualization#VDI"&gt;virtual desktop infrastructure (VDI)&lt;/a&gt; design. They had a third-party VDI vendor. They had HP hardware,&amp;#160;&amp;#160;&amp;#160; servers, and virtual connects. They had our storage, and we didn&amp;rsquo;t quite&amp;#160;&amp;#160;&amp;#160; know where the bottleneck was. They were having performance issues&amp;#160;&amp;#160; by&amp;#160; trying to have this VDI at two different locations with the hardware&amp;#160; at&amp;#160;&amp;#160; one site.&lt;br/&gt;&lt;br/&gt;The escalation manager was able to get the local&amp;#160;&amp;#160; office&amp;#160; to borrow equipment, and then try to get performance and&amp;#160;&amp;#160;&amp;#160; network traces. They had the Engineering Problem Management Resource&amp;#160;&amp;#160;&amp;#160; (EPMR) lab in Houston trying to duplicate the problems.&lt;br/&gt;&lt;br/&gt;Our&amp;#160;&amp;#160;&amp;#160; escalation manager was able to drive the issue to completion across not&amp;#160;&amp;#160;&amp;#160; only the solution standards, but the local office, to owning the&amp;#160; actual&amp;#160;&amp;#160; escalation with all the action items to keep this all on track.&amp;#160; We&amp;#160; knew&amp;#160; where we were going to go. That was about a six-month case,&amp;#160; but we&amp;#160; did&amp;#160; finally find was that the customer was on the technological&amp;#160; edge,&amp;#160; and the&amp;#160; "pipe" to have that performance just did not exist.&lt;br/&gt;&lt;br/&gt; &lt;span style="font-size: 14pt;"&gt;&lt;strong style="font-style: italic;"&gt;Site visits&lt;/strong&gt;&lt;/span&gt;&lt;br/&gt;&lt;br/&gt;&lt;span style="font-weight: bold; font-size: 18pt;"&gt;P&lt;/span&gt;at&amp;#160; Lampert is a technical account manager and does site&amp;#160; visits. The&amp;#160;&amp;#160; technical account managers do go out on site. So we&amp;rsquo;re&amp;#160; aware of the&amp;#160;&amp;#160; environment. We have the information of your environment&amp;#160; documented&amp;#160; into&amp;#160; the database. When you call, we&amp;rsquo;re not saying, "Now&amp;#160; what kind of&amp;#160; server&amp;#160; is this? What&amp;rsquo;s the &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Firmware"&gt;firmware&lt;/a&gt;?"&amp;#160;&amp;#160;&amp;#160; We know this because we already have it documented. We could be&amp;#160;&amp;#160; calling&amp;#160; them to say, "Server 3 is running a little off." We already&amp;#160;&amp;#160; which know&amp;#160; VMware version this is on, because we have that information.&lt;br/&gt;&lt;br/&gt;And&amp;#160;&amp;#160;&amp;#160; because we have that, we can also offer proactive advice. We can know&amp;#160;&amp;#160;&amp;#160; that there's a new firmware update, or VMware just came out with a&amp;#160; new&amp;#160;&amp;#160; build, and we have a place where you can go find the latest that's&amp;#160;&amp;#160;&amp;#160; specific to your environment. So this helps to reduce further&amp;#160; incidents,&amp;#160;&amp;#160; because we can be more proactive to help you maintain your&amp;#160; business.&lt;br/&gt;&lt;br/&gt;&lt;span style="font-weight: bold;"&gt;&lt;span style="font-size: 18pt;"&gt;G&lt;/span&gt;ardner:&lt;/span&gt; What are some of the the most frequent questions you receive from the field?&lt;br/&gt;&lt;br/&gt;&lt;strong&gt;&lt;span style="font-size: 18pt;"&gt;R&lt;/span&gt;eddy:&lt;/strong&gt; I'll address two questions that are frequently showing up. One is, what is the difference between the &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/VMware_ESX"&gt;VMware ESXi&lt;/a&gt; image and an &lt;a class="jive-link-external-small" href="http://h18004.www1.hp.com/products/servers/software/vmware/index.html"&gt;HP ESXi&lt;/a&gt; image?&lt;br/&gt;&lt;br/&gt;Basically,&amp;#160;&amp;#160;&amp;#160; HP takes the same ESXi image that VMware provides to the customers.&amp;#160; It&amp;#160;&amp;#160; then adds HP thin components for hardware management, and it also&amp;#160; adds&amp;#160;&amp;#160; any latest &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Fibre_channel"&gt;fibre channel&lt;/a&gt; and network drivers. Once it's tested and&amp;#160; certified, it's available for download both from HP and VMware websites.&lt;br/&gt;&lt;br/&gt;&lt;span style="font-size: 14pt;"&gt;&lt;strong style="font-style: italic;"&gt;Major differences&lt;/strong&gt;&lt;/span&gt;&lt;br/&gt;&lt;span style="font-weight: bold; font-size: 18pt;"&gt;&lt;br/&gt;A&lt;/span&gt;nd&amp;#160;&amp;#160; one of the major difference between the two images is that VMware&amp;#160; image&amp;#160; is disk installable only, whereas HP image can be installed on a&amp;#160; disk, &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Usb_key"&gt;USB key&lt;/a&gt;, or a &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Sd_card"&gt;SD card&lt;/a&gt;.&lt;br/&gt;&lt;br/&gt;The other question we're getting nowadays is how to upgrade from &lt;a class="jive-link-external-small" href="http://mylearn.vmware.com/mgrReg/plan.cfm?plan=19733&amp;amp;ui=www_cert"&gt;VCA4&lt;/a&gt; to &lt;a class="jive-link-external-small" href="http://communities.vmware.com/thread/327702"&gt;VCA5&lt;/a&gt;.&amp;#160;&amp;#160;&amp;#160; As with any major upgrades, planning helps. The first thing I would&amp;#160; do&amp;#160;&amp;#160; is understand the difference between ESX 4 and ESX 5, because&amp;#160; starting&amp;#160;&amp;#160; with ESX 5, we have no service console. So we need to&amp;#160; understand what&amp;#160;&amp;#160; the architectural differences are.&lt;br/&gt;&lt;br/&gt;Also learn about the new licensing policies. Then, use the &lt;a class="jive-link-external-small" href="http://labs.vmware.com/flings/esx-system-analyzer"&gt;System Analyzer&lt;/a&gt; that VMware provides to evaluate the current environments, and&amp;#160;&amp;#160;&amp;#160; download, check, and complete the checklist. Once this is done,&amp;#160;&amp;#160;&amp;#160; hopefully the upgrade will go smoothly.&lt;br/&gt;&lt;span style="font-size: 18pt;"&gt;&lt;br/&gt;&lt;/span&gt;&lt;strong&gt;&lt;span style="font-size: 18pt;"&gt;L&lt;/span&gt;ampert:&lt;/strong&gt; Another question that has come up from customers has to do with the&amp;#160;&amp;#160; added value&amp;#160; of getting support directly from HP. It was partly&amp;#160;&amp;#160; addressed during the&amp;#160; presentation we just gave. First of all, VMware&amp;#160;&amp;#160; does have a fine&amp;#160; support organization. I have a couple of friends who work in VMware&amp;#160; Support, and they do a good job of supporting their product.&lt;br/&gt;&lt;br/&gt;HP,&amp;#160;&amp;#160;&amp;#160; in addition to a similar level of expertise in the product, also&amp;#160;&amp;#160; offers&amp;#160; our expertise in HP hardware, especially if you have systems&amp;#160;&amp;#160; based on &lt;a class="jive-link-external-small" href="http://h18004.www1.hp.com/products/blades/bladesystem/index.html"&gt;HP Blades&lt;/a&gt;.&amp;#160;&amp;#160;&amp;#160; The infrastructure behind that often is tied very closely to the&amp;#160;&amp;#160;&amp;#160; performance and availability of your ESX host. So when you call us, you&amp;#160;&amp;#160;&amp;#160; will have not only someone who is very familiar with the VMware&amp;#160;&amp;#160; product,&amp;#160; but also is familiar with the HP hardware and able to pull in&amp;#160;&amp;#160; the&amp;#160; proper resourced results, problems you might encounter with&amp;#160; running&amp;#160;&amp;#160; vSphere on HP hardware especially.&lt;br/&gt;&lt;br/&gt;In addition to that,&amp;#160; we have&amp;#160; a&amp;#160; partnership agreement with VMware, and when you call in for&amp;#160; support&amp;#160;&amp;#160; through HP, you're getting that same level of service when we&amp;#160; have to&amp;#160; go&amp;#160; to VMware to get answers to questions or fixes.&lt;br/&gt;&lt;br/&gt;One&amp;#160; other&amp;#160;&amp;#160; question that has come up is about our lab ability to reproduce&amp;#160;&amp;#160;&amp;#160; problems. We have two global labs, one in India and one in the United&amp;#160;&amp;#160;&amp;#160; States. We have several static vSphere cluster configurations with a&amp;#160;&amp;#160;&amp;#160; number of different types of servers already in those configurations,&amp;#160;&amp;#160;&amp;#160; and the ability, when needed, to add specific models, if there is a&amp;#160;&amp;#160;&amp;#160; problem that&amp;rsquo;s specific to a particular Blade or rack-mounted server&amp;#160;&amp;#160;&amp;#160; model, or a particular card or something like that. So we're quite able&amp;#160;&amp;#160;&amp;#160; to reproduce most problems that come in. We even have some &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Dell_Computer"&gt;Dell&lt;/a&gt; and &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Ibm"&gt;IBM&lt;/a&gt; equipment in our lab also.&lt;br/&gt;&lt;br/&gt;&lt;strong&gt;&lt;span style="font-size: 18pt;"&gt;G&lt;/span&gt;ardner:&lt;/strong&gt; What other issues are users grappling with?&lt;br/&gt;&lt;span style="font-size: 18pt;"&gt;&lt;br/&gt;&lt;/span&gt;&lt;strong&gt;&lt;span style="font-size: 18pt;"&gt;R&lt;/span&gt;eddy:&lt;/strong&gt; One question I can answer is how to troubleshoot server crashes. When something goes wrong in ESX, we call it the "&lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Purple_Screen_of_Death#Purple_Screen_of_Death"&gt;Purple Screen of Death&lt;/a&gt;."&amp;#160;&amp;#160;&amp;#160; Often, these are results of hardware failure, but we still need to&amp;#160;&amp;#160; rule&amp;#160; out the software. So we collect all the logs, and look at it to&amp;#160;&amp;#160; see if&amp;#160; it's a software issue. If it's not a software issue, then we&amp;#160;&amp;#160; engage the&amp;#160; hardware team to see how we can get to the root cause and&amp;#160;&amp;#160; fix the issue.&lt;br/&gt;&lt;br/&gt;&lt;strong&gt;&lt;span style="font-size: 18pt;"&gt;L&lt;/span&gt;ampert:&lt;/strong&gt; To dovetail&amp;#160; with Sumithra&amp;rsquo;s&amp;#160; comment there, one of the questions I get&amp;#160; frequently&amp;#160; is what to do if&amp;#160; you don&amp;rsquo;t have a dump. Say the host hangs,&amp;#160; and that&amp;#160; seems to be almost&amp;#160; more common than the Purple Screen of Death.&amp;#160; Some&amp;#160; customers are't aware&amp;#160; that through &lt;a class="jive-link-external-small" href="http://h18013.www1.hp.com/products/servers/management/remotemgmt.html"&gt;HP&amp;rsquo;s Integrated Lights-Out&amp;#160; Management&lt;/a&gt;, there is the ability to generate a &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Non-maskable_interrupt"&gt;non-maskable interrupt (NMI)&lt;/a&gt; just by pressing a button, and by saving a certain environment variable ahead of time in your ESX host.&lt;br/&gt;&lt;br/&gt;&lt;span style="font-size: 14pt;"&gt;&lt;strong style="font-style: italic;"&gt;KB article&lt;/strong&gt;&lt;/span&gt;&lt;br/&gt;&lt;br/&gt;&lt;span style="font-weight: bold; font-size: 18pt;"&gt;T&lt;/span&gt;here is a&lt;a class="jive-link-external-small" href="http://kb.vmware.com/selfservice/microsites/search.do?language=en_US&amp;amp;cmd=displayKC&amp;amp;externalId=1014767"&gt; KB article&lt;/a&gt; on this, by the way, if you just search on NMI and core dumping in&amp;#160;&amp;#160;&amp;#160; VMware. But with that setup, you can force a dump while a system is in a&amp;#160;&amp;#160;&amp;#160; hung state, and that will assist us usually in troubleshooting and&amp;#160;&amp;#160;&amp;#160; isolating what caused the hang, whether it be hardware or a problem with&amp;#160;&amp;#160;&amp;#160; the ESX host software.&lt;br/&gt;&lt;br/&gt;One question that came up ahead&amp;#160; of time is what HP suggests as far as&amp;#160;&amp;#160; getting a handle on our&amp;#160; inventory of VMs? I happened to be involved in&amp;#160;&amp;#160; field testing some new&amp;#160; tools from HP that will be available in January&amp;#160;&amp;#160; and February regarding&amp;#160; vSphere.&lt;br/&gt;&lt;br/&gt;One of them is a Holistic Blade&amp;#160;&amp;#160; and Firmware Analysis&amp;#160; that takes into account the VMware environment on&amp;#160;&amp;#160; our Blade systems&amp;#160; which we are working on having ready soon. We have&amp;#160;&amp;#160; just completed&amp;#160; field tests.&lt;br/&gt;&lt;br/&gt;And the second is a really nifty&amp;#160;&amp;#160; Inventory Report&amp;#160; HP has just put together. We're just completing field&amp;#160;&amp;#160; tests on that&amp;#160; now. It will be available soon. Basically, we install a&amp;#160;&amp;#160; small &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/Perl"&gt;Perl&lt;/a&gt; script in the customer environment on any machine that has access to the vCenter host and has a &lt;a class="jive-link-external-small" href="http://www.vmware.com/support/developer/vcli/"&gt;vSphere CLI&lt;/a&gt; installed.&lt;br/&gt;&lt;br/&gt;This Perl Script crawls through the VMware environment and builds an &lt;a class="jive-link-external-small" href="http://en.wikipedia.org/wiki/XML"&gt;XML&lt;/a&gt; file, which we then feed into a report generator here at HP. This can&amp;#160;&amp;#160;&amp;#160; be used for us to gather information on customers, so we have ahead&amp;#160; of&amp;#160;&amp;#160; time a clear picture of the environment. But also it will be sold&amp;#160; as a&amp;#160;&amp;#160; service to customers.&lt;br/&gt;&lt;br/&gt;The&amp;#160;&amp;#160; report is really quite nice,&amp;#160; with all sorts of charts and showing&amp;#160;&amp;#160; availability of machines and&amp;#160; availability of memory and also disk space.&amp;#160;&amp;#160; It's a very nice report.&lt;/blockquote&gt;&lt;a class="jive-link-external-small" href="http://traffic.libsyn.com/interarbor/BriefingsDirect-Expert_Chat_on_How_HP_Ecosystem_Provides_Holistic_Support_for_VMware_Virtualized_IT_Environments.mp3"&gt;Listen&lt;/a&gt;&lt;span style="font-weight: bold; font-family: arial;"&gt; to the &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://www.briefingsdirect.com/webpage/expert-chat-on-how-hp-ecosystem-provides-holistic-support-for-v-mware-virtualized-it-environments"&gt;podcast&lt;/a&gt;&lt;span style="font-weight: bold; font-family: arial;"&gt;.&lt;/span&gt;&lt;span style="font-weight: bold; font-family: arial;"&gt; Find it on &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://phobos.apple.com/WebObjects/MZStore.woa/wa/viewPodcast?id=85270006&amp;amp;s=143441"&gt;iTunes/iPod&lt;/a&gt;&lt;span style="font-weight: bold; font-family: arial;"&gt;. Read a &lt;a class="jive-link-external-small" href="http://briefingsdirect.blogspot.com/2012/01/expert-chat-on-how-hp-ecosystem.html"&gt;full transcript&lt;/a&gt; or &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://interarborsolutions.books.officelive.com/Documents/HP_Expert_Chat_1.pdfhttp://interarborsolutions.books.officelive.com/Documents/HP_Expert_Chat_1.pdf"&gt;&lt;span style="font-weight: bold;"&gt;download&lt;/span&gt;&lt;/a&gt;&lt;span style="font-weight: bold; font-family: arial;"&gt; a copy. Sponsor:&lt;/span&gt;&lt;span style="font-weight: bold; font-family: arial;"&gt; &lt;a class="jive-link-external-small" href="http://www.hp.com/"&gt;HP&lt;/a&gt;&lt;/span&gt;&lt;span style="font-family: arial;"&gt;.&lt;/span&gt;&lt;span&gt; &lt;/span&gt;&lt;span style="font-size: 14pt;"&gt;You may also be interested in:&lt;/span&gt;&lt;br/&gt;&lt;span&gt; &lt;/span&gt;&lt;ul&gt;&lt;li&gt;&lt;a class="jive-link-external-small" href="http://briefingsdirect.blogspot.com/2011/10/continuous-improvement-and-flexibility.html"&gt;Continuous Improvement and Flexibility Are Keys to Successful Data Center Transformation, Say HP Experts&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a class="jive-link-external-small" href="http://briefingsdirect.blogspot.com/2011/08/why-enterprise-technology-strategy-must.html"&gt;HP's Liz Roche on Why Enterprise Technology Strategy Must Move Beyond the 'Professional' and 'Consumer' Split&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a class="jive-link-external-small" href="http://briefingsdirect.blogspot.com/2010/04/well-planned-data-center-transformation.html"&gt;Well-Planned Data Center Transformation Effort Delivers IT Efficiency Paybacks, Green IT Boost for Valero Energy&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a class="jive-link-external-small" href="http://briefingsdirect.blogspot.com/2011/04/hastening-trends-push-application.html"&gt;Hastening Trends Around Cloud, Mobile Push Application Transformation as Priority, Says Research&lt;/a&gt;&lt;/li&gt;&lt;li&gt;&lt;a class="jive-link-external-small" href="http://briefingsdirect.blogspot.com/2010/09/data-center-transformation-includes.html"&gt;Data Center Transformation Includes More Than New Systems, There's Also Secure Data Removal, Recycling, Server Disposal&lt;/a&gt;&lt;/li&gt;&lt;/ul&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:d261624f-e34e-4090-b8eb-d147b6ab587a] --&gt;</description>
    <dc:date>2012-01-20T19:40:47Z</dc:date>
    <clearspace:dateToText>2 weeks, 7 hours ago</clearspace:dateToText>
  </item>
  <item rdf:about="http://www.vmworld.com/thread/5291">
    <title>VDDK &amp; forensics?</title>
    <link>http://www.vmworld.com/thread/5291</link>
    <description>&lt;!-- [DocumentBodyStart:1390db8d-70fe-4b54-85d4-869d60dc7733] --&gt;&lt;div class='jive-rendered-content'&gt;&lt;p&gt;Does anyone else use the VDDK API's with their forensic examinations?&lt;/p&gt;&lt;p style="min-height: 8pt; height: 8pt; padding: 0px;"&gt;&amp;nbsp;&lt;/p&gt;&lt;p&gt;&lt;a class="jive-link-external-small" href="http://crucialsecurityblog.harris.com/2012/01/18/how-can-vmwares-virtual-disk-development-kit-help-the-forensic-examiner/"&gt;http://crucialsecurityblog.harris.com/2012/01/18/how-can-vmwares-virtual-disk-development-kit-help-the-forensic-examiner/&lt;/a&gt;&lt;/p&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:1390db8d-70fe-4b54-85d4-869d60dc7733] --&gt;</description>
    <dc:date>2012-01-20T18:56:08Z</dc:date>
    <clearspace:dateToText>2 weeks, 8 hours ago</clearspace:dateToText>
  </item>
  <item rdf:about="http://www.vmworld.com/docs/DOC-5522">
    <title>VMworld 2011 (Las Vegas) Sponsor/Exhibitor Theater Presentations</title>
    <link>http://www.vmworld.com/docs/DOC-5522</link>
    <description>&lt;!-- [DocumentBodyStart:09764717-c5ee-47fa-ad0f-b1b29a6aa813] --&gt;&lt;div class='jive-rendered-content'&gt;&lt;p&gt;&lt;strong&gt;&lt;strong&gt;&lt;span style="color: #800000; "&gt;This Vegas list is now LOCKED&lt;/span&gt;. New Copenhagen list at:&lt;/strong&gt;&lt;/strong&gt;&lt;strong&gt;&lt;strong&gt; &lt;a class="jive-link-external-small" href="http://vmware.com/go/vmworld-theater"&gt;vmware.com/go/vmworld-theater&lt;/a&gt;&lt;a class="jive-link-external-small" href="http://vmware.com/go/vmworld-gatherings"&gt;&lt;br/&gt;&lt;/a&gt;&lt;/strong&gt;&lt;/strong&gt;&lt;br/&gt;The Solutions Exchange at VMworld 2011 (Las Vegas) will be a well known highlight for the conference -- and extremely busy.&amp;#160; Below is an open schedule of sponsor/exhibitor theater presentations (in the Solutions Exchange only) that will take place over the week.&amp;#160; &lt;strong&gt;Note: &lt;/strong&gt;This list is for VMworld 2011 Las Vegas only.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;If you are a sponsor or exhibitor with presentations scheduled at your booth in the solutions exchange, please add/share your presentation info below. We realize that this is a community document and others can edit this.&amp;#160; However, this is "free" promotion for your theater presentations with a high volume of traffic/exposure and you have control to edit/correct this page at any time.&lt;/strong&gt;&lt;/p&gt;&lt;p&gt;&lt;strong&gt;Note:&lt;/strong&gt; Please do not add more that 1 row/topic per day for your company.&amp;#160; We realize you may have dozens of presentations, but please only highlight 1 topic or a series per each day. Also, be aware this is a community page, so please verify your schedule to ensure accuracy in the days leading up to the event.&lt;/p&gt;&lt;p&gt;&lt;strong&gt;To add details or edit this list:&lt;/strong&gt;&lt;br/&gt;Entries below are listed in date &amp;amp; time order.&amp;#160; Insert a row for your entry above or below the time of the gathering corresponding to yours. Please do not modify any content other than your own entry OR change the order of rows.&amp;#160; To add details, be sure you are &lt;a class="" href="http://www.vmworld.com/login.jspa"&gt;logged in&lt;/a&gt;. Then click "&lt;strong&gt;Edit Document&lt;/strong&gt;" in the Actions box on the right. Once in "Edit" mode, click inside a row of the table below and then use the "&lt;strong&gt;add a row&lt;/strong&gt;" icon from the toolbar above to insert a new row. All contributors to this page will receive email notifications whenever this page is edited. To stop these notifications, click on the "&lt;strong&gt;Stop email notifications&lt;/strong&gt;" in the Actions box. Also, please check the "&lt;strong&gt;Minor edit, don't send notificaitons&lt;/strong&gt;" box next to the Publish button before submitting changes.&lt;/p&gt;&lt;table border="1" cellpadding="4" cellspacing="0" style="; width: 100%; border: 1px solid #000000"&gt;&lt;tbody&gt;&lt;tr&gt;&lt;th align="center" style="background-color:#6690BC;" valign="middle"&gt;&lt;span style="color: #ffffff;"&gt;Time&lt;/span&gt;&lt;/th&gt;&lt;th align="center" style="background-color:#6690BC;" valign="middle"&gt;&lt;span style="color: #ffffff;"&gt;Sponsor/Exhibitor &amp;amp; Location&lt;/span&gt;&lt;/th&gt;&lt;th align="center" style="background-color:#6690BC;" valign="middle"&gt;&lt;span style="color: #ffffff;"&gt;Presentation Title&lt;/span&gt;&lt;/th&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td bgcolor="#ffffcc" colspan="3"&gt;&lt;strong&gt;Monday 8/29 (during Welcome Reception only: 5:00-7:30pm)&lt;/strong&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;5:00-6:45pm&lt;/td&gt;&lt;td&gt;VMware Booth Theater&lt;/td&gt;&lt;td&gt;SQL Trends, vCenter Operations, VMware Zimbra, vFabric Data Director&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;5-7pm&lt;/td&gt;&lt;td&gt;Radware Booth #659&lt;/td&gt;&lt;td&gt;May The ADC Force Be With You: Radware will show how to unleash the force of virtual application delivery services and triumph over competing resources, orchestration complexity, and service level challenges.&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;5:45 - 6:00 pm&lt;/td&gt;&lt;td&gt;SunGard Availability Services # 1221&lt;/td&gt;&lt;td&gt;&lt;p class="MsoNormal"&gt;SunGard Live Recovery!&lt;span&gt; &lt;/span&gt;&lt;/p&gt;Join SunGard Availability Services as we demonstrate an application recovery to the SunGard cloud.&lt;br/&gt;&lt;p class="MsoNormal"&gt;&lt;span&gt;Attend the demo and be entered to win an iPad 2! &lt;br/&gt;Daily Drawings- Monday at 7:00 pm, Tuesday at 5:00 pm, and Wednesday 3:30 pm&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;6:00-6:30pm&lt;/td&gt;&lt;td&gt;Electric Cloud Booth #1440&lt;/td&gt;&lt;td&gt;Demo: Smart Development Cloud using vCloud Director and Electric Cloud&lt;br/&gt;Click and RSVP to be entered into our iPad-a-Day drawing and schedule a demo:&lt;a class="jive-link-external-small" href="http://goo.gl/9YUXE"&gt;http://goo.gl/9YUXE&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;&lt;br/&gt;&lt;/td&gt;&lt;td&gt;&lt;br/&gt;&lt;/td&gt;&lt;td&gt;&lt;br/&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td bgcolor="#ffffcc" colspan="3"&gt;&lt;strong&gt;Tuesday 8/30 (9:30am-5:30pm)&lt;/strong&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;9:50-10:20am&lt;/td&gt;&lt;td&gt;AppSense Booth&lt;/td&gt;&lt;td&gt;Virtualization Isn&amp;rsquo;t Easy, Virtualizing the User Helps&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;9am-5pm&lt;/td&gt;&lt;td&gt;Radware Booth #659&lt;/td&gt;&lt;td&gt;&lt;span&gt;Demo: May The ADC Force Be With You: Radware will show how to unleash the force of virtual application delivery services and triumph over competing resources, orchestration complexity, and service level challenges. Demos will run at 10am, 11am, 2pm, 3pm, 4pm.&lt;/span&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;10:00am-4:45pm&lt;/td&gt;&lt;td&gt;VMware Booth Theater&lt;/td&gt;&lt;td&gt;ThinApp, Cisco UC &amp;amp; VMware View, ESXi, VMware Infrastructure Mgmt, vCenter Operations, Socialcast, Global Support Services, WaveMaker, Cloud Foundry&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;10:00-10:30am&lt;/td&gt;&lt;td&gt;Electric Cloud Booth #1440&lt;/td&gt;&lt;td&gt;Demo: Smart Development Cloud using vCloud Director and Electric Cloud&lt;br/&gt;Click and RSVP to be entered into our iPad-a-Day drawing and schedule a demo:&lt;a class="jive-link-external-small" href="http://goo.gl/9YUXE"&gt;http://goo.gl/9YUXE&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;11:00-11:30am&lt;/td&gt;&lt;td&gt;Sentilla Analytics for Cloud Booth #352&lt;/td&gt;&lt;td&gt;&lt;span&gt;Demo: The Financial Impact of Transitioning from Physical to Virtual and Cloud Infrastructure Using Predictive Analytics.&amp;#160; Enter to win a free data center assessment. &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://info.sentilla.com/vmworld2011.html"&gt;http://info.sentilla.com/vmworld2011.html&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;1:00-1:15pm&lt;/td&gt;&lt;td&gt;SunGard Availability Services # 1221&lt;/td&gt;&lt;td&gt;&lt;p class="MsoNormal"&gt;SunGard Live Recovery!&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;Join SunGard Availability Services as we demonstrate an application recovery to the SunGard cloud.&lt;/p&gt;&lt;p&gt;Other demo time on Tuesday - 10:00am and 4:00 pm&lt;/p&gt;&lt;p&gt;Attend the demo and be entered to win an iPad 2!&lt;/p&gt;&lt;p class="MsoNormal"&gt;&lt;span&gt;Daily Drawings- Monday at 7:00 pm, Tuesday at 5:00 pm, and Wednesday 3:30 pm&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;&lt;/td&gt;&lt;td&gt;&lt;/td&gt;&lt;td&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td bgcolor="#ffffcc" colspan="3"&gt;&lt;strong&gt;Wednesday 8/31 (9am-4pm)&lt;/strong&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;9:30am-3:45pm&lt;/td&gt;&lt;td&gt;VMware Booth Theater&lt;/td&gt;&lt;td&gt;VMware Application Manager, VDI, View, Healthcare, Cloud Application Platform, Zimbra, vFabric, ThinApp, N1K integration with VCD/vSphere/View, vCloud Director&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;9am-5pm&lt;/td&gt;&lt;td&gt;Radware Booth #659&lt;/td&gt;&lt;td&gt;Demo: May The ADC Force Be With You: Radware will show how to unleash the force of virtual application delivery services and triumph over competing resources, orchestration complexity, and service level challenges. Demos will run at 10am, 11am, 2pm, 3pm, 4pm.&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;10:30am-11:00am&lt;/td&gt;&lt;td&gt;Acronis Booth&lt;/td&gt;&lt;td&gt;Acronis Launches New Protection Solution for Virtualization&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;11:30 - 11:45 am&lt;/td&gt;&lt;td&gt;SunGard Availability Services # 1221&lt;/td&gt;&lt;td&gt;&lt;p class="MsoNormal"&gt;SunGard Live Recovery!&lt;span&gt; &lt;/span&gt;&lt;/p&gt;&lt;p&gt;Join SunGard Availability Services as we demonstrate an application recovery to the SunGard cloud.&lt;/p&gt;&lt;p&gt;Other demo times on Wednesday - 11:30 am&amp;#160; and 2:30 pm .&lt;/p&gt;&lt;p class="MsoNormal"&gt;&lt;span&gt;Attend the demo and be entered to win an iPad 2! &lt;br/&gt;Daily Drawings- Monday at 7:00 pm, Tuesday at 5:00 pm, and Wednesday 3:30 pm&lt;/span&gt;&lt;/p&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;3:00-3:30pm&lt;/td&gt;&lt;td&gt;Electric Cloud Booth #1440&lt;/td&gt;&lt;td&gt;Demo: Smart Development Cloud using vCloud Director and Electric Cloud&lt;br/&gt;Click and RSVP to be entered into our iPad-a-Day drawing and schedule a demo:&lt;a class="jive-link-external-small" href="http://goo.gl/9YUXE"&gt;http://goo.gl/9YUXE&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;2:30-3:pm&lt;/td&gt;&lt;td&gt;Sentilla Analytics for Cloud Booth #352&lt;/td&gt;&lt;td&gt;&lt;span&gt;Demo: The Financial Impact of Transitioning from Physical to Virtual and Cloud Infrastructure Using Predictive Analytics.&amp;#160; Enter to win a free data center assessment. &lt;/span&gt;&lt;a class="jive-link-external-small" href="http://info.sentilla.com/vmworld2011.html"&gt;http://info.sentilla.com/vmworld2011.html&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;&lt;/td&gt;&lt;td&gt;&lt;/td&gt;&lt;td&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td bgcolor="#ffffcc" colspan="3"&gt;&lt;strong&gt;Thursday 9/1 (10am-2pm)&lt;/strong&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;10:30am-1:45pm&lt;/td&gt;&lt;td&gt;VMware Booth Theater&lt;/td&gt;&lt;td&gt;Performance monitoring, vCenter Operations, Horizon Application Manager, VMware Infrastructure Mgmt, Global Support Services&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;tbody&gt;&lt;tr&gt;&lt;td&gt;10:00-10:30pm&lt;/td&gt;&lt;td&gt;Electric Cloud Booth #1440&lt;/td&gt;&lt;td&gt;Demo: Smart Development Cloud using vCloud Director and Electric Cloud&lt;br/&gt;Click and RSVP to be entered into our iPad-a-Day drawing and schedule a demo:&lt;a class="jive-link-external-small" href="http://goo.gl/9YUXE"&gt;http://goo.gl/9YUXE&lt;/a&gt;&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;10am-2pm&lt;/td&gt;&lt;td&gt;Radware Booth #659&lt;/td&gt;&lt;td&gt;Demo: May The ADC Force Be With You: Radware will show how to unleash the force of virtual application delivery services and triumph over competing resources, orchestration complexity, and service level challenges. Demos will run at 11am and 1pm.&lt;/td&gt;&lt;/tr&gt;&lt;tr&gt;&lt;td&gt;&lt;br/&gt;&lt;/td&gt;&lt;td&gt;&lt;br/&gt;&lt;/td&gt;&lt;td&gt;&lt;br/&gt;&lt;/td&gt;&lt;/tr&gt;&lt;/tbody&gt;&lt;/table&gt;&lt;/div&gt;&lt;!-- [DocumentBodyEnd:09764717-c5ee-47fa-ad0f-b1b29a6aa813] --&gt;</description>
    <dc:date>2011-08-18T21:04:08Z</dc:date>
    <clearspace:dateToText>2 weeks, 1 day ago</clearspace:dateToText>
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